Public Toilet Review and Community Feedback Initiative

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Access to clean, safe, and well-maintained public toilets is an essential part of creating a welcoming and inclusive community. This project aims to review all council-managed public toilet facilities to identify areas for improvement, highlight what’s working well, and ensure these spaces meet the needs of all residents and visitors.

Through community engagement, on-site inspections, and data collection, we’ll assess the condition, accessibility, and cleanliness of public toilets across the region. The findings will help the council plan maintenance, upgrades, and potential new facilities to better serve the community.

Project Objectives

  1. Identify Gaps and Needs
    Map existing public toilets and assess where additional facilities are needed based on population density, foot traffic, and accessibility.

  2. Assess Condition and Maintenance
    Review the current state of each facility — including cleanliness, functionality, signage, accessibility, and safety — and highlight those needing repairs or upgrades.

  3. Gather Community Feedback
    Collect insights from residents, visitors, and local businesses about their experiences and satisfaction with public toilets.

  4. Promote Equity and Accessibility
    Ensure that facilities meet the needs of all users, including families with young children, people with disabilities, older adults, and gender-diverse individuals.

  5. Inform Future Planning
    Provide evidence-based recommendations to support the council’s ongoing investment in public infrastructure and community wellbeing.


How it works


Step 1: Quick Poll/Survey — Gauging Overall Community Sentiment - Click Here to tell us how you feel about the current facilities
To get an initial snapshot of how residents feel about public toilets across the council area.


Step 2: Interactive Mapping Tool — Collecting Location-Based Feedback - Click Here to provide feedback on the council facilities
To gather detailed, place-specific feedback on the state of facilities across the council area.


Step 3: Ideas Board — Prioritising Themes and Solutions - Click Here to help us prioritise the work required

To build on the mapping feedback by identifying key themes and co-designing improvement ideas with the community


Step 4: News Feed — Reporting Back to the Community
To close the feedback loop and demonstrate that input has led to action.


Access to clean, safe, and well-maintained public toilets is an essential part of creating a welcoming and inclusive community. This project aims to review all council-managed public toilet facilities to identify areas for improvement, highlight what’s working well, and ensure these spaces meet the needs of all residents and visitors.

Through community engagement, on-site inspections, and data collection, we’ll assess the condition, accessibility, and cleanliness of public toilets across the region. The findings will help the council plan maintenance, upgrades, and potential new facilities to better serve the community.

Project Objectives

  1. Identify Gaps and Needs
    Map existing public toilets and assess where additional facilities are needed based on population density, foot traffic, and accessibility.

  2. Assess Condition and Maintenance
    Review the current state of each facility — including cleanliness, functionality, signage, accessibility, and safety — and highlight those needing repairs or upgrades.

  3. Gather Community Feedback
    Collect insights from residents, visitors, and local businesses about their experiences and satisfaction with public toilets.

  4. Promote Equity and Accessibility
    Ensure that facilities meet the needs of all users, including families with young children, people with disabilities, older adults, and gender-diverse individuals.

  5. Inform Future Planning
    Provide evidence-based recommendations to support the council’s ongoing investment in public infrastructure and community wellbeing.


How it works


Step 1: Quick Poll/Survey — Gauging Overall Community Sentiment - Click Here to tell us how you feel about the current facilities
To get an initial snapshot of how residents feel about public toilets across the council area.


Step 2: Interactive Mapping Tool — Collecting Location-Based Feedback - Click Here to provide feedback on the council facilities
To gather detailed, place-specific feedback on the state of facilities across the council area.


Step 3: Ideas Board — Prioritising Themes and Solutions - Click Here to help us prioritise the work required

To build on the mapping feedback by identifying key themes and co-designing improvement ideas with the community


Step 4: News Feed — Reporting Back to the Community
To close the feedback loop and demonstrate that input has led to action.


  • What’s Next for the Public Toilet Review?

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    With the engagement phase now closed, we’re moving into the next stage of the Public Toilet Review. Our team is reviewing all community input and identifying key themes and priority areas.

    A summary of findings will be published in November, followed by a draft improvement plan for public comment.

    “We’re committed to transparency and collaboration,” said [Spokesperson Name]. “This initiative is about more than toilets—it’s about dignity, accessibility, and creating welcoming public spaces for everyone.”

    Stay tuned for updates and thank you to everyone who contributed!

  • Early Insights from the Public Toilet Feedback Project

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    As part of our ongoing Public Toilet Review, early results show that cleanliness and accessibility are top priorities for residents. Many participants have praised well-maintained facilities, while also highlighting areas that need attention.

    The interactive map has been particularly popular, with over 300 pins dropped to identify locations that need upgrades or new installations.

    Next steps? Our team is now analyzing the data and preparing a summary report to be shared with the community in the coming weeks.

  • Community Voices Heard in Public Toilet Review

    Share Community Voices Heard in Public Toilet Review on Facebook Share Community Voices Heard in Public Toilet Review on Twitter Share Community Voices Heard in Public Toilet Review on Linkedin Email Community Voices Heard in Public Toilet Review link

    Over the past month, hundreds of residents have shared their thoughts on the state of public toilet facilities across our community. From accessibility concerns to suggestions for new locations, your feedback is helping shape the future of our public amenities.

    “We’ve been really encouraged by the level of engagement,” said [Spokesperson Name], Community Engagement Officer. “It’s clear that people care about having clean, safe, and accessible facilities—and we’re listening.”

    The feedback phase remains open until [insert date], so there’s still time to have your say via our interactive map, quick poll, or ideas board.

Page last updated: 10 Dec 2025, 09:24 AM