Green Street Emergency Drainage Works

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Consultation has concluded

Urgent works on Green Street - What You Need to Know

Background

The lower section of Green Street has experienced flooding during heavy rain for many years. Council investigations confirmed that the underground stormwater pipes were aging and at risk of failure.

These works were scheduled as part of Council’s infrastructure renewal program, but a sudden pipe burst in October 2025 created an immediate safety risk. Emergency repairs were necessary to prevent further flooding, property damage, and road collapse.

Community Impact

Council understands that these urgent works have caused disruption for residents and visitors, including those attending local events. We know this has affected daily routines, access to homes, and community activities.

Your experiences matter to us. We want to hear your stories and understand the impact these works have had on you. Please share your thoughts and experiences through our Community Forum.

If you have questions that aren’t answered in the FAQs section, you can post them using the Questions Tool. Our team will respond promptly to keep you informed.

Next Steps

Council is committed to learning from this experience and improving how we manage urgent works in the future. Here’s what happens next:

  • Complete the Repairs: Our priority is to finish the emergency works safely and as quickly as possible.
  • Community Feedback: We invite residents to share their experiences and suggestions.
  • Review and Improve: Council will conduct an internal review of our emergency communication processes and publish a summary of what we’ve learned.
  • Report Back: Once the review is complete, we will share the outcomes with the community, including the steps we’re taking to improve.

Urgent works on Green Street - What You Need to Know

Background

The lower section of Green Street has experienced flooding during heavy rain for many years. Council investigations confirmed that the underground stormwater pipes were aging and at risk of failure.

These works were scheduled as part of Council’s infrastructure renewal program, but a sudden pipe burst in October 2025 created an immediate safety risk. Emergency repairs were necessary to prevent further flooding, property damage, and road collapse.

Community Impact

Council understands that these urgent works have caused disruption for residents and visitors, including those attending local events. We know this has affected daily routines, access to homes, and community activities.

Your experiences matter to us. We want to hear your stories and understand the impact these works have had on you. Please share your thoughts and experiences through our Community Forum.

If you have questions that aren’t answered in the FAQs section, you can post them using the Questions Tool. Our team will respond promptly to keep you informed.

Next Steps

Council is committed to learning from this experience and improving how we manage urgent works in the future. Here’s what happens next:

  • Complete the Repairs: Our priority is to finish the emergency works safely and as quickly as possible.
  • Community Feedback: We invite residents to share their experiences and suggestions.
  • Review and Improve: Council will conduct an internal review of our emergency communication processes and publish a summary of what we’ve learned.
  • Report Back: Once the review is complete, we will share the outcomes with the community, including the steps we’re taking to improve.
Consultation has concluded
  • Share Can residents suggest improvements to emergency communication? on Facebook Share Can residents suggest improvements to emergency communication? on Twitter Share Can residents suggest improvements to emergency communication? on Linkedin Email Can residents suggest improvements to emergency communication? link

    Can residents suggest improvements to emergency communication?

    about 1 month ago

    Absolutely. We welcome feedback via our online community forum or through our usual feedback channels either online or in person.

  • Share Will Council compensate residents for inconvenience or event disruption? on Facebook Share Will Council compensate residents for inconvenience or event disruption? on Twitter Share Will Council compensate residents for inconvenience or event disruption? on Linkedin Email Will Council compensate residents for inconvenience or event disruption? link

    Will Council compensate residents for inconvenience or event disruption?

    about 1 month ago

    Council does not provide compensation for inconvenience but is committed to supporting residents through clear communication and practical solutions.

  • Share How is Council ensuring this doesn’t happen again? on Facebook Share How is Council ensuring this doesn’t happen again? on Twitter Share How is Council ensuring this doesn’t happen again? on Linkedin Email How is Council ensuring this doesn’t happen again? link

    How is Council ensuring this doesn’t happen again?

    about 1 month ago

    The new infrastructure is designed to meet modern standards and reduce the likelihood of future failures. Council is also reviewing maintenance schedules.

  • Share Will there be noise or dust during the works? on Facebook Share Will there be noise or dust during the works? on Twitter Share Will there be noise or dust during the works? on Linkedin Email Will there be noise or dust during the works? link

    Will there be noise or dust during the works?

    about 1 month ago

    Yes, some noise and dust are unavoidable. Contractors will follow best-practice measures to minimize disruption, including working within approved hours.

  • Share Will residents still have access to their driveways? on Facebook Share Will residents still have access to their driveways? on Twitter Share Will residents still have access to their driveways? on Linkedin Email Will residents still have access to their driveways? link

    Will residents still have access to their driveways?

    about 1 month ago

    Where possible, driveway access will be maintained. If temporary restrictions are necessary, Council will notify affected residents directly.

  • Share Will emergency works affect access to the park and playground? on Facebook Share Will emergency works affect access to the park and playground? on Twitter Share Will emergency works affect access to the park and playground? on Linkedin Email Will emergency works affect access to the park and playground? link

    Will emergency works affect access to the park and playground?

    about 1 month ago

    Access to the park remains open, but some entry points may be temporarily restricted for safety. Signage will guide visitors to alternative routes.